2-WAY VOICE ENABLED.
Programmable voice infrastructure for high-scale contact centers and PBX operators. Deploy localized DID numbers across 140+ countries in milliseconds — fully symmetric, inbound and outbound.
NATIVE COVERAGE IN
EVERY MAJOR MARKET.
NYX-TEL maintains direct interconnects with Tier-1 carriers globally. No resellers. No middle-tier latency. Just raw fiber-to-switch connectivity for both inbound and outbound traffic.
DID PROVISIONING, END TO END.
Instant Activation
Purchased number blocks and got routed to your SIP trunk in under 300ms.
Number Porting
We don't lock you in so number porting is available when need be. Real-time status tracking for every number across all major networks.
SIP Trunking
High-concurrency trunks engineered for predictive dialers and heavy inbound traffic. G.711, G.729 with full set of variants.
Failover Routing
Automatic traffic rerouting to secondary vendor if your primary vendor fails. Sub-10ms failover detection.
API Provisioning
Fully customizable interface for inventory management. OpenAPI spec included, whitelabel-ready for resellers. Get in touch with your account manager for more information.
Per-Number Pricing
Transparent monthly recurring costs with no hidden interconnect fees. Pure utility billing — pay only for what was agreed inside the rate sheet and transparent invoice shared.
PROVISION IN THREE STEPS.
Reserve Blocks
Query live inventory by country, type, and feature set with your dedicated account manager. Reserve number blocks instantly.
Behind the Scene Routing
Each agreed DID routed to your SIP device, failover endpoints defined, and inbound/outbound trunk preferences set accurately.
Go Live
Numbers activate in under 300ms. Our NOC monitors call quality, latency, and uptime.
EVERY DID SHIPS WITH A CONCISE SPEC SHEET.
No hidden terms. Every number we provision is delivered with the full technical and commercial spec below — transparent, machine-readable, and identical in the API, the console, and your order confirmation.
- Type of the Number
- Local / National / Mobile / Toll-Free / IVM
- Local Termination Support
- Yes — on-net PSTN termination
- PSTN (Emergency Calling) Support
- Country-specific — stated per DID
- NRC
- One-time activation fee
- MRC
- Monthly recurring cost
- Porting
- Inbound & outbound LNP available
- Leadtime
- Instant — up to 72h for special ranges
- Stock Status
- Live inventory, real-time stock count
- Channel Capacity (Inbound / Outbound)
- Configurable, concurrent per DID
- Inbound Price
- Per-minute, published per country
- Outbound Price
- Per-minute, published per country
Trusted by the backbone providers of
DIDs THAT WORK BEST WITH
TODAY'S VOICE & AI PLATFORMS.
NYX-TEL numbers are engineered for clean SIP handoff to the conversational-AI and programmable-voice stacks your teams already build on. Bring our DIDs as your own numbers — 2-way inbound and outbound voice, sub-12ms edge latency, and automatic failover routing on every call leg.
VAPI
AI voice agentsvapi.ai
Bring your own DIDs for inbound and outbound voice-agent calls over SIP.
ElevenLabs
Conversational AIelevenlabs.io
Connect local DID numbers to ElevenLabs conversational voice endpoints.
Synthflow
AI voice assistantssynthflow.ai
Route DID numbers to Synthflow voice assistants for 2-way voice.
PolyAI
Voice assistantspolyai.com
Power PolyAI assistants with local DID numbers and global coverage.
Twilio
Programmable voicetwilio.com
SIP/PSTN interconnect and BYOC trunking with Twilio programmable voice.
Cognigy
Conversational AIcognigy.com
Connect DIDs to Cognigy voice endpoints for enterprise contact centers.
All providers accept NYX-TEL DIDs over SIP trunking or direct IP — no lock-in, port your numbers out anytime.
SIXTEEN YEARS OF VOICE.
BUILT FOR TODAY'S DIDs.
We started in 2010 as a wholesale voice carrier and grew through global interconnects, fraud intelligence and an FPaaS platform. In 2022 we paused, rebuilt, and re-emerged in 2024 as an AI-driven DID provider — the same engineering DNA, now focused on two-way voice at scale.
- 2010
Foundation
Launched as a wholesale international voice provider with four carrier interconnections, 20 million annual minutes and approximately €500,000 revenue.
4 interconnects · 20M min/yr - 2011
Regional Expansion
Established direct routes across Europe, the Middle East and Africa. Reached 35 carrier partners, 150 million annual minutes, €3 million revenue and first positive EBITDA.
35 partners · €3M revenue - 2014
Global Voice Network
Deployed proprietary routing and billing infrastructure, opened two international points of presence and exceeded one billion annual voice minutes. Revenue reached double-digit millions with a 10% EBITDA margin.
1B+ min/yr · 10% EBITDA - 2016
Communications Platform
Added DIDs, SIP trunking, number portability and enterprise voice APIs. Connected with more than 150 operators across 50 countries.
150+ operators · 50 countries - 2018
Fraud Intelligence
Created an internal real-time fraud-detection engine after reducing the company's own voice-fraud losses by 80%. Began processing more than one billion signalling and call events per month.
80% fraud loss cut - 2020
FPaaS Launch
Launched the fraud engine as a cloud-based FPaaS product for operators, MVNOs and communications platforms. Awarded top revenue increase for a selected Tier-1 operator in its history.
Tier-1 record revenue - 2022
R&D Reset
Paused to begin an intensive R&D process for the next-generation DID platform — rebuilding provisioning, routing and capacity management from the ground up.
Next-gen DID R&D - 2024
AI-Driven DID Platform
Introduced an intelligent DID platform supporting two-way inbound and outbound voice, automated number provisioning, smart routing, real-time capacity management and AI-assisted service optimization.
Two-way voice · AI routing - 2026
Global DID Provider
NowDID became the core business, serving more than 25 million end users across 48+ countries and counting.
25M+ users · 48+ countries
NO KNOWN SERVICE ISSUES.
We're not currently aware of any issues affecting DID services. We'll post updates here as soon as anything changes.
Realtimekit APIs failing due to breakage in DB connectivity
MinorResolvedAug 27, 2026 at 10:42 AM
DID Outbound Downstream Vendor Error for Bangladesh
MinorResolvedAug 24, 2026 at 11:30 PM
Epsilon (UK) Update
Status in ProgressLive maintenance window — updates posted as work progresses.
Epsilon (Germany) Node
Scheduled10 December 2026 · 02:00 AM GMT · Not service affecting
For live issues, raise a trouble ticket at noc@nyx-tel.com
READY TO SCALE YOUR
VOICE INFRASTRUCTURE?
Start provisioning in minutes. Our technical sales engineers are ready to discuss your high-volume 2-way voice requirements.
WE PAY ON TIME.
NOT SOMETIMES. ALWAYS.
Sixteen years, zero late settlements. NYX-TEL runs a single primary bank relationship with HSBC and a single multi-currency account — since day one. Every cent that moves through us is traceable, reconciled, and independently audited every year.
We pay on time — not "sometimes", not "usually", but always. Partner settlements, carrier invoices, and supplier terms are honored on the agreed date, every cycle, since 2010.
One primary bank — HSBC. One single multi-currency account, held since day one. No fragmented accounts, no shadow ledgers, no moving funds between jurisdictions. Clean, simple, auditable.
The company is audited every year with independently reviewed audited financials. Our numbers are not internal estimates — they are signed off and available to partners and counterparties on request.
BUSINESS-TO-BUSINESS. NO CONSUMER WALLETS.
NYX-TEL sells exclusively to other businesses. We do not sell DIDs or voice capacity directly to end-users or retail consumers — every relationship is a B2B agreement with a verified carrier, operator, or enterprise.
- Bank transfer only — payments are accepted exclusively from businesses and corporates via bank transfer. No consumer cards, no personal accounts.
- Apple Pay & Credit Cards — available as an option when the payer is a verified corporate entity. Consumer-originated card payments are not accepted.
- Corporate verification — every payer is KYC-verified against our registered counterparties before a single DID is provisioned.
Single multi-currency account since 2010. Annual audited financials. On-time settlement, always. We operate the same way with our banking, our auditors, and our carriers — disclosed, verifiable, and consistent.
Redundancy is not an option we bolt on — it is how the platform is built. We run active redundancy across multiple sites, not a single location. Voice, signalling, and provisioning are replicated with geographical redundancy across separated regions, so a failure in one data center does not interrupt a single DID. Failover is automatic, routing is stateless, and capacity is mirrored — carrier-grade availability, end to end.
TROUBLE TICKETS.
ONE ADDRESS. DIRECT TO THE NOC.
For any trouble ticket — call quality, routing, capacity, porting status, or a live incident — send the details to our Network Operations Centre. Every ticket is logged, tracked, and routed directly to the engineers who run the network. No helpdesk triage, no first-line gatekeepers.
Include your DID(s), affected number range, SIP URI, timestamp (UTC), and a short description of the issue. We acknowledge every ticket and respond against published SLA targets.
WHO WE ARE. IN FULL.
NYX-TEL operates as a fully disclosed, registered entity. No shell companies, no hidden ownership. Our legal identity, registered office, and verification credentials are published here for every customer, partner, and regulator to inspect.
Yat Chau Building
262 Des Voeux Road Central
Sheung Wan
Hong Kong
- Registered Name
- NYX Telecommunications Limited
- Business Registration No.
- 62161747
- D-U-N-S® Number
- 66-390-8180
WhatsApp message preferred — text us anytime and our team will respond.
For verification, cross-reference our Business Registration (62161747) with the Hong Kong Companies Registry, and our D-U-N-S number (66-390-8180) with Dun & Bradstreet.
- Registered & operating in Hong Kong SAR
- Dun & Bradstreet verified (D-U-N-S 66-390-8180)
- Public business registration: 62161747
- Disclosed physical office — no virtual address
REGISTERED IN HONG KONG. LOCAL EVERYWHERE.
Our registered headquarters is in Hong Kong — but you never have to go far to reach us. Local points of contact are available across Europe, the Middle East, Africa, and Asia.
